The Technical Manager
Discover how Asterisk can serve as a key component in your business communications infrastructure.
Case Study IT leaders have implemented Asterisk and saved their companies thousands of dollars, while also adding business-critical features that legacy phone vendors just can’t touch. See how LAIKA, the animation studio responsible for Coraline, replaced their aging PBX with an Asterisk-based communications system that connected directly with their enterprise directory. Or discover how the city of Cheektowaga, New York tied 15 locations and over 500 city employees together using open source Asterisk. Want to know more? See our other customer success stories. |
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Cost Savings As an IT manager you’re already aware of the significant cost savings that can be achieved with open source software. Asterisk can serve as the core of your corporate communications network or breathe new life into a legacy PBX. With no per-seat or per-call license fees, inexpensive support and integration services, and pre-built packages that cost a fraction of proprietary solutions, Asterisk can dramatically cut your communications costs. | Support When you choose to deploy an Asterisk system you’re never alone. Digium offers support subscriptions ranging from a single Asterisk server to a complete enterprise network. Digium’s professional technical support team knows Asterisk inside and out and is ready to assist you and your IT staff with installation, configuration and troubleshooting. |
Flexibility
Asterisk includes four key interfaces that allow it to be easily integrated into your business. The Dialplan scripting language makes it easy to quickly build powerful applications, including IP PBX, IVR, ACD, conference bridge, voice messaging and call recording. The Asterisk Gateway Interface (AGI) exposes the power of Asterisk to external languages, including PHP, Python, Perl and Ruby. The Asterisk Manager Interface (AMI) offers simple, socket-based third party call control and event notification. The complete C-language API is also open and available, if your IT staff wants complete control over the operation of your Asterisk system.
This unprecedented level of open access makes it simple for your developers and integrators to tie Asterisk directly into business processes. Could your company benefit from offering better customer service? Tie Asterisk into your CRM. Are you being asked to provide more accurate and timely tracking or your organization’s communications costs? Tie Asterisk in with your ERP or accounting system. No extra licenses or adapters required.








