Switchvox Phone Feature Packs
Integrate your Polycom Phones with Switchvox

Phone Feature Packs Give Your Phone a Boost!

Phone Feature Packs deliver key applications (traditionally accessed through the web interface) directly to your Polycom Phone, and add greater flexibility and control for users and administrators.

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User Profile

Instead of boring, limited text, see which co-worker is calling you.

If a phone is on an external network, or on a peered Switchvox, User Profiles cannot be shown.

screenshot6-45.pngSearchable Directory

Quickly search and dial co-workers right from your phone's display.

screenshot3-45.pngVisual Voicemail

Check messages just like on a smart mobile phone.

screenshot4-45.pngCall Recording

Start recording your important calls.

screenshot7-45.pngParking Lots

See and retrieve parked calls with a single click.

screenshot5-45.pngCustom Phonebooks

Find the numbers you frequently dial using your personal phonebooks.

 

Additional Phone Options

  • Distinctive ringtones—Custom ringtones can be played based on the number that’s calling, type of call, such as queue or direct calls, or a ring hint that has been applied to a call
  • Hands free click to call—for Switchboard, Notifier, Firedialer and any calls created with Switchvox Extend API
  • Missed call notification option—Users can enable or disable their missed call notifications, which is particularly useful for businesses with call centers
  • Customize the line labels on the phone

Options for Administrators

  • Multiple extensions per phone—Add up to two additional extensions registered to a single phone (support for this feature dependent on handset capability)
  • Failover to a backup server—Extensions can be registered to two Switchvox SMB servers, providing a higher level of survivability
  • Enhanced VoIP Security—Default security option only allows phone calls to be received only from the Switchvox system
  • Option to change the digit map timeout
  • Option to define a custom NTP server

What Makes up a Switchvox System?

  1. All of our powerful features.
  2. The right size hardware.
  3. A subscription for each of your phone extensions.
  4. A hardware warranty.
  5. Optional Digium Phones.
  6. Optional telephony cards.

Supported Polycom Phones

  • SoundPoint IP 320, 321
  • SoundPoint IP 330, 331, 335
  • SoundPoint IP 430, 450
  • SoundPoint IP 501, 550, 560
  • SoundPoint IP 650, 670
  • SoundStation IP 6000, 7000

The SoundPoint IP 301, 600, 601, and 4000 are partially supported: all of the Phone Setup functions are supported but some of the features such as Profiles and Applications are not available. The SoundPoint IP 300 and 500 are not supported at all.

snom Phones are Also Supported

Phone Feature Packs for snom phones do not include all of the features as the Polycom phones. The Additional Phone Options, excluding Distinctive Ringtones, and the Options for Administrators are available for snom phones.

  • 300
  • 320
  • 360
  • 370
  • 820
  • 870
  • MeetingPoint