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Popular Articles

Popular Articles

Switchvox Today

Known Customer-Impacting Issues.

Article

Switchvox Release Notes

This article lists "Past Release Notes Articles" for Switchvox SMB.

Release Note

Asterisk Project Security Advisory AST-2011-013

Switchvox's network-protection features mean that you do not have to be concerned about the Asterisk Security Advisory AST-2011-013.

Troubleshooting Note

Managing Switchvox on Your Network

These best practices and guidelines help you get started on the right track with Switchvox and a network that is ready for VOIP. Your network doesn't have to be expensive or complex, in fact simplicity is best!

Article

Maintaining a Cold Spare

A "cold spare" is an appliance that is identical (or nearly identical) to your primary Switchvox appliance. In the event your primary appliance is unavailable for any reason, the cold spare is right there on-site to replace the primary appliance and minimize any downtime.

Article

Troubleshooting Email Notifications

This is a short guide to troubleshooting Switchvox email notifications.

Troubleshooting Note

Troubleshooting Acknowledge Call

Analog lines spell trouble for the Acknowledge Call option. But, there is a workaround that helps them play nicely together.

Troubleshooting Note

Managing Faxes

Switchvox lets you send and receive faxes. Here we describe how to install your free Fax License, and tell you how faxing works in Switchvox.

Article

Peering Switchvoxes

This section describes the benefits of peering and how to set up two Switchvoxes as peers.

Article

Re-installing Switchvox

In the unlikely event that you need to reinstall Switchvox, follow these instructions to ensure the process goes smoothly.

Article

Updating to Switchvox 5.x

Switchvox has changed considerably from version 4.6 to 5.X! Here is an overview of the enhancements and changes so you see quickly what to expect when you update to version 5.X.

Article